Data Fast Payments Fraud Healthcare PaymentsPost Risk Management

Payments Post #12: Lessons from Change

In this month's Payments Post, we want to draw your attention to several recent fraud incidents that underscore the criticality of effective risk management to your business and the safety and soundness of the payments industry.

Tags: Fintech

Account-to-Account Payments Payments Fraud PaymentsPost

Payments Post #9: Glenbrook's November Roundup - Fighting Fast Fraud

It’s hard to believe that it’s already December. After a year of looking back on the biggest headlines in payments month-by-month, this month seemed like an ideal time to reflect on the year’s biggest trends as well as November’s most interesting headlines. But rather than try to recap everything that happened over the course of […]

Tags: Fintech

Regulatory Environment

PSD3: Implications for the U.S.

Much has already been written about the Third Payment Services Directive (PSD3) and its anticipated scope following the release of the draft texts earlier in the year, but, understandably, mostly from a European standpoint. Arguably, PSD3 is likely to be more of an evolution than a revolution, with the transition from PSD2 to PSD3 less […]

B2B Payments

B2B: Why the Pain?

B2B payments keep commerce moving, but B2B transactions can be incredibly painful for both senders and receivers. Check usage remains stubbornly high in the B2B space, even post-lockdown. Manual processes abound. So what makes B2B transactions so difficult, even as digitization transforms other business processes and areas of the payments world? And what technologies are […]

Tags: Real-time Payments

Fast Payments

Ready for U.S. Faster Payments 2.0?

Today’s U.S. faster payments market is not the one we envisioned. In market for five-plus years now, RTP® and Zelle® laid the foundation of faster payments in the country but, as with most new payment systems, challenges inhibit adoption. Volumes in both networks have grown but are not at the levels expected for a country […]

Tags: Real-time Payments

Fast Payments

Where are fast payments systems headed in the U.S.?

We are in the early stages of fast payments here in the U.S. Zelle and RTP are live and the FedNow Service is about to launch. In the near-term, I expect fast payments ecosystem stakeholders will stay hyper focused on simple yet critical enablers of connectivity and volume. For example, connectivity will depend on financial […]

Tags: Real-time Payments

Fast Payments

Opportunities in U.S. Fast Payments

At Glenbrook, we believe that efficient and inclusive financial services are vital to economic growth. In support of this mission, we have worked on fast payments initiatives in 55 countries or regions to date. For example, we have developed principles for inclusive instant payments systems, contributed to the implementations of these systems, supported stakeholder convening […]

Tags: Real-time Payments

Fast Payments Risk & Fraud

Stakeholders Respond to Fraudsters’ Affinity for Instant Payments

A joint post by Joanna Wisniecka and Bethany May Rise in instant payments systems incites rise in fraud Instant payments systems (IPS) are proliferating globally, conferring benefits to economies and ultimately, end users. These systems are making digital payments faster, easily accessible, and in some countries, more affordable than other existing payments methods. As IPS […]

Tags: Real-time Payments Risk Management

Merchant Payments

The Payments Playbook for Challenging Churn

By: Justin Pituch and Drew Edmond Time to Read: 7 minutes If you read Apple’s Q3 earnings report, you may have noticed that the company’s Services business has grown to $19 billion in quarterly revenue. That’s a staggering number, and it represents a complex recurring billing operation. With 860 million paid subscriptions, Apple’s payments team […]

Open Banking

The Open Banking Phenomenon, Explained

Time to Read: 9 minutes Highlights: An introduction to open banking, its key concepts, and implications for payments industry participants  A framework for understanding open banking principles Adoption and usage statistics   What is Open Banking and Why Does it Matter? Over the last few years, the concept of open banking has gained popularity with […]

ACH

ACH is Hot

Time to Read: 8 minutes Highlights: ACH, though a 50-year old payment system in the U.S., continues to grow The ACH ecosystem is evolving to meet modern-day needs: Nacha, the rule-making body, plans to implement a series of enhancements that address shortcomings in ACH usability Dynamic payment service providers (PSPs) and fintech infrastructure players are […]

B2B Payments Erin McCune Glenbrook Payments Views

COVID-19 Will (Finally!) Force B2B Digital Adoption

Despite decades of payment industry efforts, businesses have remained stubbornly dependent on checks. Back office processes (and personnel) can be remarkably change resistant despite being mired in paper, regardless of the size of the business.  At Glenbrook we believe the Covid-19 pandemic is a watershed moment for B2B payments.  B2B supplier payments – invoiced, accounts […]

Drew Edmond Glenbrook Merchants

Merchant Payments Operations: Payment Processing

When Glenbrook is Assessing a Merchant’s Payments Operations, the goal is to understand whether the payments environment functions in a way that optimally supports their existing business needs as well as any future requirements. To do so, one of the major Key Assessment Areas that we address is the technical architecture and services a merchant […]

Glenbrook

Remote Commerce Domain Takes Center Stage

Expansion Under COVID-19 The Remote Commerce domain is home to e-commerce, many mobile payments, and the venerable mail-order, telephone-order method (MOTO). The growth in transaction volume in this domain has been nothing short of phenomenal accounting for a: 56 percent of overall U.S. retail sales growth in 2019 47 percent increase in U.S. sales forecasted […]

Drew Edmond Glenbrook Merchants Payments Views

Merchant Payments Operations: Reporting and Analytics

In Kavita Jiandani’s post Assessing a Merchant’s Payments Operations, she introduced Glenbrook’s methodology for our in-depth assessment of a merchant’s payments operations. In her introductory piece, Kavita highlights the major Key Assessment Areas we evaluate during each engagement. In this Payments Views entry, I continue with a focus on one of the Key Assessment Areas: […]